Convert More Patients

Your patient's preferred method ofcommunication

There are many reasons people prefer SMS and other mobile chat methods over phone conversations or email communication:

• It's fast. They don't need to hold on the line till your front desk answers or to write lengthy emails, they simply click a button and communicate from their phone at their own pace and convenience.
• It's private. Often patients don't want to be heard when asking questions about aesthetic procedures or about their concerns. This is especially true for intimate procedures such as penile and vaginal surgeries; or really any intervention that deals with their insecurities. Mobile chat offers them the privacy and security they need to reach out and ask necessary questions.
• It's convenient. Rather than checking office working hours and calling at those specific times, mobile chat offers patients the possibility to communicate at times that are convenient to them. They might not get an answer right away, but they are sure that the clinic received their message and will respond to them at a later time. When they do receive a response, if they are busy they won’t miss a call but will rather once again be able to respond at a convenient time.

Most chat widgets suck!

Most chat widgets are fundamentally flawed because they offer the visitor to communicate with the business “live” but ONLY on your website. If you don't respond immediately, they leave the site and you lose the opportunity.

What the autoPatient chat widget does differently is collects the contact details from the visitor before the initiation of the chat in case the visitor leaves the site. It also moves the chat to the lead's mobile to his/her preferred mode of communication through SMS, WhatsApp, Facebook Messenger or Instagram DM. This way, we fully take advantage of the traffic of your site without losing any leads along the way.

Automation

One of the greatest assets of the autoPatient chat widget is its automation capabilities. If you don't answer quickly, most leads will look for a competitor that answers faster. autoPatient solves this problem with customizable quick responses so your leads know they're being taken care of.

Turn Missed Phone Calls in SMS Conversations SMS Conversations

With autoPatient, you can automatically send missed call text messages to patients: “Sorry we missed your call! How can we help?”. This keeps leads engaged, makes sure they are organized in a proper trackable pipeline stage so you don't lose track of anyone, and best of all frees up phone time for your staff.

FAQs

The majority of conversations you have revolve around the same FAQs and appointment booking. What if instead of copy pasting or repeating the same responses over and over again to patients, you could automate that and make sure that the proper responses are sent to patients with the same FAQs? What if your patients could book appointments through SMS without needing to speak with your front office, and without compromising the quality of human interaction? Our chat widget enables you to automate the responses to FAQs so your team doesn't have to. Its AI capabilities provide you with a dedicated agent that works for you 24/7 and books appointments for you with natural conversation that your patients love and appreciate.

Email Marketing & Newsletter

autoPatient brings you the most powerful email marketing and newsletter tool for aesthetic clinics. Our user friendly drag and drop email builder will enable you or your staff to create stunning email designs quickly and easily. We know you're busy and that your staff might not be so tech savvy, and that's why we worked on creating the easiest to use email builder on the market with all the tools aesthetic practitioners need without any overwhelm.

Combined with our patient pipeline manager, you can easily set automations and triggers to send specific emails to specific patients based on their stage in the patient journey. The patient inquired about the price for liposuction but didn't book an appointment yet? Automatically send him/her an email or email series about the top benefits of liposuction, why patients love the treatment at your clinic, the top FAQs about the procedure, and financing options! Our quick pre-made email campaigns are guaranteed to massively boost your conversion rate and get you more appointments and surgeries/treatments. Simply adjust our templates for your brand colors and treatment information and launch. Alternatively, create your own email templates and either plug them into our pre-made campaigns or create marketing campaigns with ease on your own! For a complete hands off experience, reach out to our team and the email experts at autoPatient will create custom solutions for you that are guaranteed to maximize your desired results for your clinic.

Patient Loyalty & Retention

Acquiring new patients is commonly cited to be 5-6 times more costly than keeping one. This makes it absolutely crucial to send your existing patients engaging emails with relevant information, post-treatment recommendations, birthday greetings, promotions or deals and more. autoPatient loyalty and retention emails will keep your patients booking new appointments in the future, on autopilot and completely hassle free.