More clarity, more results.
autoPatient phone tracking removes the guesswork and improves your marketing and sales. Our GDPR and HIPAA compliant call recording will help you identify common questions, trends and keywords from patient and prospective patient conversations. Using this data, you can improve the effectiveness of your calls, and add information on your website that will increase your booking rate. Track how many calls were answered and missed, the average call duration as well as the overall performance of your staff or call center via the reporting dashboard.
Learn exactly where your calls are coming from
A common error most aesthetic clinics make is to over or underestimate the effectiveness of their marketing campaigns through inaccurate tracking. They then shut off profitable campaigns that they think aren’t profitable and spend more budget on less profitable campaigns. Using autoPatient call tracking, you will be able to identify precisely where your calls came from, from which marketing campaign and even through which website page or search keyword. With this data, you may learn for example that a Facebook campaign that has generated few website bookings, actually generated many phone calls that lead to appointments and procedures. Insights like these will enable you to spend your budget where you’re generating profit and improve your marketing ROI.